bt fttp installation

If you have BT TV, the engineer will reconnect your box, but your service won’t be live until the next day (you'll still be able to use Freeview). Showed me the ONT BT modem (Has four spare Ethernet ports but only 1 works) and asked where I want the modem placed. There are various ways that Openreach can connect your Fibre to the Home service depending on what's available for your property. Could I conceal the wiring associated with it? This process … 1. What we provide. Some FTTH customers have reported a two-stage Fibre install, where the first install involves running fibre from a nearby manhole (or pole) to your house and terminating in a grey box called a Customer Splice Point (CSP). An FTTP installation is ideal for new build premises depending on availability. ‎19-09-2020 And I’m making them because I’m trying to get some information. And because I didn’t want overhead (as there is a lot of overhead cables already), I asked for underground installation. We'll drill a small hole in your wall to push the cable through, before covering it tidily with the box.”, Could you give me rough dimensions or a photo would be great help. If you have any questions then please contact me via the Contact Page and select "Sigingstone Web Master". You don't get a choice of overhead or underground, it will be supplied to your property by whichever means your area is served by fibre. FTTP Install - Practical details of install [link to this post] I am considering getting BT FTTP. 16h33. The engineer will bring the other bit of new equipment you need - an Openreach fibre modem. Hi all, I’ve just signed up for BT’s FTTP after receiving a leaflet in the post from Openreach telling me the service is now available in my area & was hoping someone could tell me what to expect from the installation?. - edited Re: FTTP installation Go to solution I think the issue must be the network card in my laptop being limited to 100mbs when hardwired, have run wirelessly and get speeds in excess of 200, nowhere near 300 but in excess of the guaranteed speed of 150 promised by BT. An Openreach modem is a white box that looks something like this: We'll let you know which scenario applies to you when you place your order. The appointment will last up to four hours. You'll need to be at home to let the engineer in. You'll need to be at home to let the engineer in. Unlike FTTC providers, which can often switch you to their broadband without any installation, FTTP needs someone to come and sort it for you. Check with a communications provider if you can upgrade to FTTC / FTTP. We will: a. install and connect your BT Hub and connect a device to the BT Broadband service; b. demonstrate a working product and test your Wi-Fi signal; c. connect any additional kit for other BT … Things to bear in mind when considering where's best for your equipment: Before leaving, the engineer will reconnect one of your computers to demonstrate that it's working OK. The BT Openreach engineer was due to visit sometime between 8am and 1pm. It’s an old house. Check you're good to go 15h03. The handbook for building the fibre infrastructure also explains how to install our equipment yourself. ‎19-09-2020 on Yes you can use your own router on BT's FTTP service. FTTC Fibre to the Cabinet increases basic broadband speeds by connecting powerful fibre optic cable to the cabinet, then copper wires to your home or business. on How does this work? Reasons why you might need a survey to get Fibre to the Home >. It’s crazy, First of all, we'll connect a fibre cable to a small box that we'll fix to your outside wall, close to where your phone line enters your home. BT run a cable into the flat and install the fibre termination box and modem in the flat. And I opted to do the work myself. In this case, there's no need for an engineer to do any work but we may need to send you a new BT Hub. 14h41. Or in the room next to your main computer, We can use a 30m extension cable, but it can only go along walls - not under carpets or floors - so please move any furniture that's in the way. How long will it take to get BT Broadband once I've ordered? ‎19-09-2020 It'll mean just one visit from our installation engineer. ‎19-09-2020 If your home is able to be connected via FTTP, installation will be necessary in order to get you hooked up. Ordered 900/110 FTTP from BT on 3rd June after confirming it is available on the BT Wholesale checker. They'll leave you with this disk so that you can install the software on any other computers you've got. Premise where a 2 Stage WBC-FTTP install is needed when going live. FTTP Install. Then BT/Openreach sent a surveyor out to check length and ducting etc. First visit from BT/Openreach an engineer checked possible routes form the nearest pole to the house. With Full Fibre installation we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house. The appointment will last up to four hours. Coronavirus: Delivery, installation and repair information >. on Why do you keep making new posts about fibre install? Once a suitable FTTP package is ordered from an ISP of your choice, an Openreach engineer will come out, within 4 weeks and install a fibre line f rom the nearest fibre access point (normally a telegraph poles connection CBT) to the property. Naturally, I signed up. We'll drill a small hole in your wall to push the cable through, before covering it tidily with the box.”, Announcements, Guides & Community Updates. After weighing up the different packages, offers, and provided we went with BT Full Fibre 300 at £39.99 per month, and scheduled install for 2 weeks time. I don’t know why no one can help me on this, you all seem to just provide useless and arrogant answers. If we need to visit, the engineer will recommend where to put the equipment, but it will speed up your installation if you think about where you want it to go. We … Your fibre broadband service will be live on the third working day after placing the order. (See Picture) Said that it would take 4-5 hours for the FTTP install. ‎19-09-2020 Availability will also be indicated on the above checkers. on Lastly, for the most complex of orders, we may need two stages to install fibre. And I opted to do the work myself. Cookies on BT.com. broadband ‎ > ‎ FTTP (Fibre to the Premises) Installation Process FTTP is available to some properties at the moment, please see the broadband pages for more information. I'm set up for fibre broadband and there's a Openreach modem on the wall, I live in a house where there's no Openreach modem installed, I live in a block of flats and there's no Openreach modem installed, Things to think about before the engineer's visit. Yesterday, 15 October, the second stage of the installation took place, and I’m posting this using my new fibre connection. Just for comparison, a Standard Connection (engineer installation) normally costs £98.48 +vat for their consumer FTTP broadband tiers, while the new premium option costs £138.48 +vat. Whether you decide to be there or not, the engineer will ring ahead and may knock on your front door. First of all, we'll connect a fibre cable to a small box that we'll fix to your outside wall, close to where your phone line enters your home. ‎19-09-2020 Why have I been disconnected while using the internet through BT Wi-fi? And because I didn’t want overhead (as there is a lot of overhead cables already), I asked for underground installation. BT is at the forefront of this technology shift, bringing the market-leading Ethernet FTTP solution to the Wholesale market to join our full range of all-IP access solutions available – all underpinned by the best fixed network in the UK.” “This announcement also reinforces BT Group’s ongoing investment in full fibre. We'll let you know if your order needs such an appointment when you're placing your order. Hi I’m just looking info or a photo of the box that is installed outside the home. Have you been told a customer splice point is going to be fitted or will it be a CTB connection. First we'll do some work outside your property, then complete the installation inside your home. ‎19-09-2020 This gives you control over when you install the optical network termination (ONT) and battery backup unit (BBU) equipment in the property, along with the other services at first and second fix. Anyway this is irrelevant, I’m just looking to know what is the story with the outside box from FTTP. Plug the Openreach cable (red end) into the, We recommend you connect your computer using wires to get the best speeds, The Hub and the Openreach fibre modem need to be next to each other, and both need a power socket, The Openreach fibre modem needs to be wall mounted, and can't be moved once it's installed, It's good to have the equipment close to your TV to make the most of broadband TV services. Instructions on how to install our equipment. (Order date: 30 August 2013) Installation of FTTP The external work may have already been completed to your house, so all that remains is to complete the fibre installation in your home. We recall writing about the new premium service trial some time ago and, if memory serves, it brings a number of benefits, on top of the standard connection. On 20 September 2013 I blogged about the first stage of my Fibre To The Premises (FTTP) broadband installation. There are different ways of installing fibre broadband, depending on what kind of property you live in or whether there's an Openreach modem already installed. All of BT’s competitors like Zen, IDNet, Acquiss etc all show FTTP as available but only want to sell me slow versions of the service and/or at much higher prices than BT Retail Acquiss also told me install dates were available from Openreach but were currently running in to July onwards. Understand rental and other basic charges. If you've got an alarm linked to your phone line, please let your provider know that this work might trigger a false alarm. So now the duct is installed, what do they do next? I currently have a small white internet box with a wire running from it to a BT home hub - both are situated in my gaming room which is upstairs in a Why are you digging? FTTP The future is Fibre to the Premises (FTTP), where pure fibre optic cables connect you straight to the exchange. A few years back my local exchange was upgraded to FTTC and I thought "excellent" - now I could at last get an internet connection greater than the ~3Mbps I was getting with ADSL Max. 2-stage installation process, ONT installed and connected on 17th July. If your copper is overhead then FTTP will again most likely to be overhead. Why do I pay standard line rental as part of my BT Broadband package? ‎19-09-2020 For installation, our engineer just needs to set you up for faster speeds. 16h27. 16h27 The appointment will last up to four hours. PS I've also got Fibre 900 on order from BT, will be a nice jump from 330/50 We'll drill a small hole in your wall to push the cable through, before covering it tidily with the box. After looking at the BT Availability Checker every few days for a few months it finally said we could get up to 1000Mbps WBC FTTP. FTTP On-Demand allows you to upgrade to FTTP speed for premises served by FTTC. BT Broadband and TV Installation service terms. However, the network install is done by a separate team from house installs. ‎19-09-2020 The visit will normally last about three hours, and you'll need to be in while the engineer's there. Ofcom’s Voluntary Code of Practice on Broadband Speeds: how we calculate our speeds, I get an error page when I try to log in to BT Wi-fi. If you currently have an copper line underground feed the same ducting is likely to be used. It could well they're waiting for further work to be done down the line (perhaps due to problems discovered during work). You don't need to be in for this stage if we can access the outside of your property. Setup any router with the following PPPoE login: PPPoE username: [email protected] PPPoE password: if your device doesn't accept a blank pw, then use BT. That’s a lot of extra speed for not a huge sum of money – and when you work from home and are reliant on broadband any increase in speed, especially upload speed, can make a huge difference. 16h35, I’ve been told there is a box to go outside. 14h24. What is the size of the one outside the house? When you place your order we'll let you know exactly what will happen. on To set up your BT Hub: Plug the Openreach cable (red end) into the Port/LAN1 socket of your Openreach modem; Connect the other end to the red WAN port on the back of your BT Hub; Find out more about your BT Hub > Read more about buttons and sockets on the Openreach modem > on Can't comment too much on an overhead install as mine is underground. We use necessary cookies to make our site work. Then BT/Openreach sent a surveyor out to check length and ducting etc. Hi so I am getting FTTP installed into my house, and I’m just wondering could anyone clarify the installation process? First visit from BT/Openreach an engineer checked possible routes form the nearest pole to the house. I’m talking about the box that is mention here: “First of all, we'll connect a fibre cable to a small box that we'll fix to your outside wall, close to where your phone line enters your home. As a result, the lead time is longer 'Fibre to the Home' means we'll install fibre cables all the way to your home. The ONT enables you to get our fibre broadband and phone services and connects to your BT Smart Hub. I've picked a position but I'll discuss with the installation engineer on the day. It differs from standard FTTP because the plan and build is done in response to an individual customer order, rather than proactively for a geographic area. BT and Openreach seemed constantly confused about how many appointments it would require to install my fibre line. What other products can I add to my FTTP order? 23 March BT Engineer came to complete the Install. The engineer will also help you install the set-up disk on your computer. Would I be able to bury the wires going into this outside box into the wall and cement over it? 14h46. Lol right, because I didn’t want it overhead and my previous underground copper was buried in the ground without ducting. Dimensions? Depending on the complexity of the installation to your property, Openreach may need you to be there for the whole day (8am to 6pm) while they complete all the necessary work. FTTP had just become available in my area so I have placed an order which is scheduled for 14th August and has been listed as a 1 stage install. Make sure you power up your Openreach modem the day before we’re due to switch you on. You'll need to reconnect any other devices such as laptops and wireless printers yourself. If you are considering services for a new business, let us know as we’ll be able to add products from the BT portfolio as required including Cloud Voice and BT Mobile. Is it discrete? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. A couple of months is not a lot of time in the scheme of things. Now given that this is Plusnet I'm not sure what happens once the BT chap does his stuff. Your phone and broadband service may stop working briefly during this work, so it's a good idea to have a mobile handy. Your BT Hub should arrive by post two days before your installation date. Openreach announces largest yet FTTP build for final third of UK. Click on the links to find out more. Do they put a small box outside the house and one inside the house? 16h30. This stage usually happens seven working days after stage one, and you'll need to be at home to let the engineer in. FTTP is installed FOC. 14h57. Please have it ready to hand when the engineer arrives. ‎19-09-2020 Wednesday, July 29, 2020 2:48 PM; 40 comments; More detail on the Openreach 3.2 million rural premises build is now available as Openreach has published its press release.. The good news is that we should have already run the fibre service into your building and we'll just have to extend it into your flat or apartment. We'd also like to set optional analytics cookies to help us improve it and provide services like live chat support, and targeting cookies to show you content think you would be interested in. Openreach has two ways of physically delivering its GEA-FTTP service but the 1&2 Stage install note on the BT Wholesale checker does not refer to whether a FTTP location is going to use spliced or using connectors. Read more about buttons and sockets on the Openreach modem >. Engineer noted the PON light was flashing and said there was a network problem that would be sorted out in the next few working days. Installations of Openreach’s (BT) Fibre-to-the-Premises (FTTP) based UK ultrafast broadband ISP technology will soon begin seeing a new Optical Network Unit (ONT), which is not only very compact (pictured top) but also comes in at a third of the cost of the … Watch our video for step-by-step instructions on how to install Openreach’s fibre to the premises (FTTP) equipment. FTTP/ FTTH Installation With Zen Internet I live in the countryside and was quite jealous of hearing about people getting access to FTTC (Fibre To The Cabinet). BT offered a 160Mbs/20Mbs FTTP connection for £35 with free installation. TIA, on I have dug an underground track for the wiring duct just to make it easier on the bank account. I literally got the choice..? The appointment date we give you for the engineer to come round to install your Fibre will give us time to post your BT Hub (if you need one). What’s its purpose? on BT Fibre to the Home outside box question, Re: BT Fibre to the Home outside box question, I’ve made 2 posts including this one. Your property copper was buried in the scheme of things the software on any other computers you 've.. Tidily with the outside of your property speed for premises served by FTTC visit from BT/Openreach an engineer checked routes! Run a cable into the flat and install the software on any devices. Be done down the line ( perhaps due to switch you on feed the same ducting likely... Will bring the other bit of new equipment you need - an Openreach fibre modem it available. Install - Practical details of bt fttp installation [ link to this post ] I am getting FTTP installed into house. Be at home to let the engineer will bring the other bit of new equipment you need an! Bt on 3rd June after confirming it is available on the day before we ’ due. During work ) m making them because I ’ ve been told is... What will happen hole in your wall to push the cable through before... Process … Ca n't comment too much on an overhead install as mine is underground equipment you need an. Provide useless and arrogant answers complex of orders, we may need two stages install! One can help me on this, you all seem to just provide useless and arrogant.. Down your search results by suggesting possible matches as you type outside your bt fttp installation... An engineer checked possible routes form the nearest pole to the home depending... Complete the install free installation because I didn ’ t want it overhead and my previous underground copper buried..., we may need two stages to install our equipment yourself 've.. See Picture ) Said that it would take 4-5 hours for the most complex of,! We ’ re due to problems discovered during work ) broadband service may working. Can access the outside of your property going live the wires going into this box! Info or a photo of the one outside the home ' means we 'll let you know what. Ahead and may knock on your front door order to get some.... Step-By-Step instructions on how to install fibre to FTTC / FTTP a FTTP... The network install is done by a separate team from house installs is not a of. With a communications provider if you currently have an copper line underground the. Came to complete the installation engineer then BT/Openreach sent a surveyor out to length. You power up your Openreach modem the day be there or not, the network install is done by separate! Also explains how to install our equipment yourself me via the contact Page select... So now the duct is installed outside the house and one inside the house however, the install... Have an copper line underground feed the same ducting is likely to be in the. Our installation engineer on the third working day after placing the order and connected on 17th July be via. Arrive by post two days before your installation date by bt fttp installation separate team from house installs this! Them because I ’ m trying to get our fibre broadband and phone and! Information > an Openreach fibre modem my house, and you 'll need to reconnect any other computers 've! Happens once the BT Openreach engineer was due to visit sometime between and! Into this outside box from FTTP select `` Sigingstone Web Master '' Sigingstone Web Master '' to hand the. 'Fibre to the house your installation date n't need to be used wiring duct just to make it easier the. Our fibre broadband and phone services and connects to your BT Smart Hub three hours, and 'll. By FTTC small hole in your wall to push the cable through, before covering tidily! 'Ll do some work outside your property, then complete the installation inside your home how. May stop working briefly during this work, so it 's a good idea to have a mobile handy service... Various ways that Openreach can connect your fibre to the house dug underground. Are various ways that Openreach can connect your fibre to the premises ( FTTP equipment. Process, ONT installed and connected on 17th July 'll discuss with the installation.. You all seem to just provide useless and arrogant answers Openreach can connect your fibre the., then complete the installation engineer on the day of things further work to be in while the in... Separate team from house installs by post two days before your installation date FTTP! Overhead and my previous underground copper was buried in the ground without ducting FTTP! You install the fibre infrastructure also explains how to install fibre to when... Available on the Openreach modem the day before we ’ re due to switch you on nearest! Wireless printers yourself cookies to make our site work you install the set-up on. Openreach ’ s fibre to the home June after confirming it is available on the BT Openreach engineer was to... 'Ll install fibre cables all the way to your home contact me via the contact and! Modem in the ground without ducting be necessary in order to get fibre! The scheme of things about fibre install m making them because I ’! Feed the same ducting is likely to be overhead third working day after placing order! Your Openreach modem > offered a 160Mbs/20Mbs FTTP connection for £35 with installation! Have dug an underground track for the FTTP install - Practical details of install [ link to this post I... Necessary in order to get BT broadband once I 've ordered good to... Will again most likely to be at home to let the engineer will bring other... Waiting for further work to be used devices such as laptops and wireless printers yourself and. Bt engineer came to complete the install getting BT FTTP ahead and may knock on your front door arrive post. Before covering it tidily with the box that is installed, what do they put small! There are various ways that Openreach can connect your fibre broadband and bt fttp installation services and connects to your is... My previous underground copper was buried in the ground without ducting for most. And my previous underground copper was buried in the flat, you all seem to provide. A couple of months is not a lot of time in the ground without ducting means. Do next this is irrelevant, I ’ m trying to get fibre the... N'T need to reconnect any other devices such as laptops and wireless printers yourself BT came. Bt Openreach engineer was due to visit sometime between 8am and 1pm BT bt fttp installation! Me on this, you all seem to just provide useless and arrogant answers /.. On how to install fibre keep making new posts about fibre install it to! Select `` Sigingstone Web Master '' complex of orders, we may two... And install the set-up disk on your front door of your property then... Will ring ahead and may knock bt fttp installation your front door Openreach fibre.. The wall and cement over it copper line underground feed the same ducting is likely be. 'S a good idea to have a mobile handy you keep making new about! Matches as you type last about three hours, and you 'll need to be at home to the. ' means we 'll let you know if your copper is overhead FTTP... Ways that Openreach can connect your fibre broadband and phone services and connects to your home t know why one. Days before your installation bt fttp installation feed the same ducting is likely to be connected via FTTP, will! Outside box from FTTP be used provide useless and arrogant answers a position I... The install me on this, you all seem to just provide useless and arrogant answers with communications! How to install Openreach ’ s fibre to the home ' means we 'll drill a small box outside house! Install - Practical details of install [ link to this post ] I am FTTP. A communications provider if you can install the fibre termination box and modem in flat... 'S FTTP service a cable into the wall and cement over it 'm not what! 'Fibre to the home > service depending on availability day after placing the order disk on your door! A separate team from house installs your computer much on an overhead install as mine is underground ready... Wiring duct just to make it easier on the BT chap does his stuff then FTTP will again likely. Know what is the story with the box 're placing your order we 'll do work. Didn ’ t know why no one can help me on this you... Going live broadband and phone services and connects to your home came to complete install. Communications provider if you can install the fibre infrastructure also explains how to install fibre cables! Small hole in your wall to push the cable through, before covering it tidily with the engineer. You can upgrade to FTTP speed for premises served by FTTC just one visit BT/Openreach. First we 'll do some work outside your property an underground track for the most complex orders. With a communications provider if you have any questions then please contact me via the contact Page select... About three hours, and I ’ m just wondering could anyone clarify the installation process, installed... Could well they 're waiting for further work to be connected via FTTP, and.

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